Led UX design for an interactive analytics dashboard with real-time hospital performance data to replace static PDF reports. Removed AI chatbot after user testing revealed trust issues, demonstrating data-driven decision making.

Designed integrated RFP workflows for two enterprise platforms with different legal constraints and user needs, balancing reusability with platform-specific requirements. Features launched successfully on aptitude platform.

Redesigned contract analytics to support multiple contract types while creating educational materials that became internal training resources. Users praised the transparency in how compliance is measured.